With the increasing use of mediation to resolve disputes in Asia, it is imperative that those of us who are serious about mediation give the concept of face a more than cursory study of the subject. To ignore face is to do injustice to the concept of mediation, to the training of mediators, and to the disputing parties, who are always affected by face concerns. This investigation on facework may be the first step towards developing a uniquely Asian model of mediation.

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